Terms & Conditions
If you wish to return a product you should email us first.
Please read the return conditions:
1. You must contact us with your request that you wish to return the
item within 30 days of payment or 48 hours of receiving the item.
2. The goods should be returned in as new condition. We won't accept for exchange/refund:
Any item returned at more than 30 days from payment or 48 hours of receiving the item.
Any item that has been worn, washed or tags removed
Any item that has stains, food or other sustain on it.
Please
do not send us items that do not meet these conditions, as we do not
issue refunds for non-qualifying items and neither we can return the
items to you.
3. If we consider that the problem with the item is our
responsability (i.e. mistake on the requested size, bad type on the
shirt etc .. we WILL REFUND shipping costs and replace the item at our
expense.
Refunds
All refunds are made via payment method used by the customer
Availability
We do our best to keep in stock every kit displayed on the site
however, sometimes certain models and sizes are hard to get. In those
rare cases we'll act this way:
1st: Contact you after 5 days to offer an exchange for different model or size.
2nd: If we think it is likely that the item will be available shortly you can request to wait
3rd:Alternatively we will be happy to refund full amount paid.
Items lost in mail
If an item is lost in the mail we will need to track the parcel , All items are sent registered so losses are rare but if we ascertain that the parcel has been lost we will resend the item at our own expense.